Shipping policy

At Packaging, we are dedicated to providing reliable and efficient shipping services for all custom packaging orders. The following policy outlines our terms, conditions, and processes to ensure transparency and a smooth delivery experience for every customer.

1. Online Store Terms
By placing an order through our online store, you agree to provide accurate and complete information, including shipping details and contact information. Any errors in the provided details that cause delays or delivery issues will be the responsibility of the customer. We reserve the right to cancel or refuse any order if fraudulent or suspicious activity is suspected.

2. General Conditions
All shipments are handled with care and sent through trusted courier partners. We take every precaution to ensure your order arrives in perfect condition. Shipping costs and delivery options are determined by order size, weight, and destination. Once an order has been shipped, we are not responsible for delays caused by weather, courier services, or customs clearance.

3. Estimated Turnaround Time
Our standard production and shipping turnaround time varies depending on order size and customization level. Most orders are completed and shipped within 8–12 business days after final design approval. Delivery time may vary based on your location and chosen shipping method.

4. What Affects Turnaround Time?
Turnaround time can be influenced by several factors, including:
Order volume or complex customizations
Approval delays or design revisions
Payment verification or processing delays
Material availability or special finishes
National holidays or unexpected courier disruptions
We strive to communicate any potential delays promptly and work to keep your order on schedule.

5. When Does Turnaround Time Begin?
Turnaround time begins once your order has been fully processed, payment has been confirmed, and the final design proof has been approved for production. Any delay in these steps may extend the expected completion and shipping timeframe.

6. Additional Notes
We carefully inspect each order before shipping to ensure quality and accuracy. However, once the package has been handed over to the courier, delivery times are beyond our direct control. Tracking information will be provided where applicable so you can monitor your shipment’s progress.

7. Need Help or a Rush Order?
If you need your order sooner, rush production and expedited shipping options may be available upon request. Please contact our support team before placing your order to confirm availability and any additional costs. Our team will make every effort to accommodate your deadlines and deliver your packaging on time.